Privacy notice

Information you provide

When you send an enquiry, we collect the contact details and requirements you submit, including your name, organisation, email or phone number, the selected product, quantity, and message.

How we use it

We use this information to respond to your enquiry, discuss product options, and manage the conversation. Please avoid submitting sensitive personal information that is not needed for an equipment enquiry.

Services used to operate the website

The website uses hosting, database, and security services to deliver pages and process enquiries. The enquiry form may use Cloudflare Turnstile to help prevent abuse. Authorised staff can access enquiries through the owner workspace.

Owner sign-in and local storage

The owner workspace stores sign-in information needed for an authenticated session. Browser storage is also used for local PDF processing and preview work. Customer sign-in is not required to browse products or enquire.

Your request

To ask about your enquiry information or request its correction or deletion, contact Universal Labs at uniservelab@gmail.com.

Before public launch, Universal Labs should confirm its contact information, service providers, retention practices, and the wording of this notice for its actual operations.